Safe Dealings
AttentionPlease make sure you are in a genuine Shinsei Bank website
We wish to alert you to some website addresses (domains) very similar to that of Shinsei Bank which have been brought to our attention. When you enter your personal information, you can check the safety of doing so by the following clues.
Examples of similar website addresses www.sinseibank.com
www.shinsibank.com
www.shinsebank.com
  www.shinnseibank.com
 www.shinseibanku.com
 www.shinsei-bank.com
www.shinsiebank.com

You have the proper Shinsei Bank address

Our proper addresses are as follows
xxxxx.shinseibank.com
xxxxx.shinseibank.co.jp
xxxxx.shinsei-style.com
* xxxxx stands for a discretionary string
(E.g., www, direct01, sre, etc.)


* Please note that when we are provided some information by another company, we may have a link from Shinsei Bank's website to that company's website.

You can see VeriSign's lock icon in the bottom of the screen

Example for Shinsei Power DirectYou can check VeriSign's certificate by double clicking on the icon. The certificate verifies the existence of our bank as the operator of the website, and that the transmission between the web server and the browser is protected by SSL encryption.

*SSL (secure sockets layer)
SSL is an encryption technology to protect the safety of the data transmitted over the Internet. 128-bit SSL is the highest-end encryption, which is the most difficult to decrypt. When the transmission is SSL-protected, you can see a lock icon in the status bar at the bottom of the screen.

We wish to request you to check if your browser supports 128-bit SSL.


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Related information

Actual cases of financial crimes and preventive measures

Contact us

If you lose your cash card, encounter theft, or find a remittance record through Shinsei PowerDirect which you do not recognize, please contact us at the following numbers immediately. (Available 24 hours a day, 365 days a year.)
In Japan
0120-456-007
From overseas
81-3-5954-7763
From the U.S.A.
1-866-SHINSEI
* Customers are asked to pay the international telephone charge.
* If your residence or car should be burglarized, there is a possibility that the magnetic data of your cash card has been copied even if the card is not stolen. If you are in doubt, please contact us any time, 24 hours a day, 365 days a year.
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