Actual cases of financial crime and preventive measures
Cases of financial crime
  • 1. Phishing
  • 2. Spyware
  • 3. Keylogger
  • 4. Peeping at ATM
  • 5. Imposter at ATM
  • 6. Skimming
  • 7. Furikome scam
  • 8. Billing fraud
  • 9. Guarantee fraud

3. What is keylogger?

Keylogger records the sentences and commands that the user inputs into the computer. There have been an increasing number of cases where this software is used to steal personal information, including the user's name, account number, PIN and email address.

What can we do to prevent it?

Do not trust computers used by multiple people.
We urge you not to use computers open to miscellaneous people, such as the ones in Internet cafes, for Internet banking and other transactions which involve your personal information. If you must use such a computer for a sensitive transaction, we urge you to change your password as soon as possible afterwards.

An actual case

"In an Internet cafe"

Ms. A dropped by an Internet cafe on her way home. She looked into a tourist information site for an idea for the long weekend the following month. She found a good tour and made a reservation right away. A few days later, she dropped by the same cafe, logged in to her Internet bank to check the balance, and found that all her money had been withdrawn. She had no recollection of making such a withdrawal, or letting anyone know her PIN. When she made the reservation with the computer, her personal information was stolen by the keylogger software.

Characteristics of the case

  • The user entered her personal information in a computer used by multiple people.

Related information

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