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For your safe banking in Shinsei PowerDirect
In our Shinsei PowerDirect, we are employing various security measures to ensure safety and security for our customers.
Here are some of the hints for making the most of the convenience of Shinsei PowerDirect with more comfort and assurance of safety.
Actual cases of financial crimes and preventive measures
We hear of various financial crimes in the news. Here are some fictional stories based on actual occurrences. Any of these incidents could happen to you any day. We encourage you to acquaint yourself with the necessary knowledge to guard against financial crimes.
Messages from Shinsei Security Center
Here are some messages from Shinsei Security Center concerning the protection of your important private information and transactions.
- May. 9, 2008 Ensure your security code card number safe and secure
- Jan. 15, 2008 To Customers who wish to suspend their use of the services of cash card, debit card, Shinsei PowerDirect, and overdraft facility
- May. 15, 2007 A new service of the Security Code Card will start for your safer log-in procedure.
- Dec. 20, 2006 Do not get involved in criminal transaction(s) by transferring money to a fraudulent fund.
- Sep. 25, 2006 Starting on Oct. 1, we will send an email alert when a cash withdrawal has been made at an ATM overseas.
- Aug. 04, 2006 Regarding websites using a domain name similar to "Shinsei Bank"
Related information
Contact us
If you lose your cash card, encounter theft, or find a remittance record through Shinsei PowerDirect which you do not recognize, please contact us at the following numbers immediately. (Available 24 hours a day, 365 days a year.)
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* Customers are asked to pay the international telephone charge.
* If your residence or car should be burglarized, there is a possibility that the magnetic data of your cash card has been copied even if the card is not stolen. If you are in doubt, please contact us any time, 24 hours a day, 365 days a year.
* If your residence or car should be burglarized, there is a possibility that the magnetic data of your cash card has been copied even if the card is not stolen. If you are in doubt, please contact us any time, 24 hours a day, 365 days a year.