Top FAQs International Customers
Q: How much does it cost to transfer money to other domestic bank accounts (in Yen) ? [Back to Questions]
  If you make transfers via online, we offer you up to 1 FREE domestic transfers per month. You can also apply at the branch or by phone. Please check below for details of service fees.

   
Online FREE up to once a month. Furthermore, if you clear some conditions at the end of the previous month (through the day), you are eligible for 5 or 10 FREE transfers a month. >Learn more
Phone 308 yen
Branch PowerFlex account holder: 617 yen
Non-account holder: 1,000 yen
       
     
Q: Can I send money to an overseas account? [Back to Questions]
  Yes, you can.
* In accordance with the Individual Number system effective from January 2016, customers who use the overseas remittance service are required to register their Individual Number (also called "My Number") with us.

     
Where to apply Apply at any Shinsei Financial Center or Consulting Spots except for Kawaguchi.

* One beneficiary per account can be registered after making the fund transfer over the counter. Then Shinsei PowerCall(0120-456-022) is applicable for overseas fund transfer to the registered account.
* For one overseas fund transfer per month, a fee of 4,000 yen will be waived for Shinsei Platinum customers. For further details, please click here.

Please ask about business hours available for overseas transfer transactions.
Currencies USD/ EUR/ AUD/ NZD/ GBP/ CAD/ HKD/ SGD/ ZAR/ NOK/ JPY/ TRY.
In principle, recipient country's currency or USD•EUR•JPY are acceptable.
Fee 4,000 yen per transfer.
Please note that the receiving bank may charge a fee, which will be deducted from your deposit.
What you need PowerFlex cash card, your registered hanko or signature
Verification Documents of your Individual Number (also called "My Number") .Please read Important Notice:Regarding the implementation of the Individual Number system
Receiving bank's name, branch, address, country and bank code.
Beneficiary's name, address, country and account number to be credited.
Beneficiary (Recipient) information must be registered in advance over the counter to make overseas fund transfers by phone. This registration can be made only when a fund transfer is made over the counter. Only one beneficiary can be registered.
* There are some conditions to send money to overseas. For more detail, please contact Shinsei Power Call, from 9 a.m. to 4 p.m. on weekdays.

Q: What do I need to make an overseas fund transfer over the counter?
Back to Questions
Please bring the following:
  1. PowerFlex cash card
  2. Your registered seal (hanko) if you registered your personal seal with the Bank instead of signature.
  3. Verification Documents of your Individual Number (also called "My Number") .Please read Important Notice:Regarding the implementation of the Individual Number system
  4. Overseas fund transfer fee of 4,000 yen per transfer*
  5. Beneficiary's (Recipient's) details: Beneficiary's name, address, and account number, Beneficiary bank name, codes**, branch name and branch address

* Shinsei Platinum customers are entitled to make one free overseas fund transfer per month.

** Both SWIFT (BIC) and ABA (Fed Wire) Number for the U.S. banks, TRANSIT Number for Canadian banks, Sort Code for UK banks, IBAN Code for countries that adopt IBAN, and BSB Number for Australia and New Zealand banks Without the forementioned details, delay or non arrival of the remittance may occur. Please note that fees may be deducted by the beneficiary bank for supplying insufficient information.

Q: Can I receive foreign currency or yen currency from overseas? [Back to Questions]
  Yes, you can.
* In accordance with the Individual Number system effective from January 2016, customers who use the overseas
remittance service are required to register their Individual Number (also called "My Number") with us. Please read Important Notice:Regarding the implementation of the Individual Number system

     
Currency USD/ EUR/ AUD/ NZD/ GBP/ CAD/ HKD/ ZAR/ NOK/ SGD/ JPY/ TRY.
Fee FREE
What you need
(account details)
Bank / Branch name
i.e.) Shinsei Bank, LTD., Head Office
* Click here to look for your branch name
Bank address i.e.) 2-4-3, Nihonbashi-muromachi, Chuo-ku, Tokyo, Japan
* Click here to look for your branch address
Account number 000-0000000
* 3 digit branch number- 7 digit account number
Account holder's name Your name
Account holder's address Your registered address
Bank Code SWIFT code: LTCBJPJT
(CHIPS UID: 024997)
Account to be credited Funds will be credited to their respective foreign currencies savings accounts.
*Please note that we may ask you a few questions when receiving fund from overseas. Thank you for your kind understanding.
Q: What is Shinsei Bank's bank code? [Back to Questions]
A bank code is an identification number used by banks when making overseas remittances. Shinsei Bank has 2 bank codes.

·BIC/SWIFT Code : LTCBJPJT
·CHIPS UID Number: 024997
Q: How can I input Katakana when the payee information is specified in Kanji or in alphabet ? [Back to Questions]
We are sorry but we can not answer how to convert Kanji or Alphabet name of payee information into Katakana. Please ask the payee directly.

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