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| Q: What are the advantages of PowerFlex? |
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By opening a PowerFlex account, you will have access to the following Shinsei Bank services.
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Yen and foreign currency deposits, debentures and investment trusts. |
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Foreign currency deposits in the 10 currencies: US dollar, Euro, Canadian dollar, Australian dollar, New Zealand
dollar, Pounds Sterling, Hong Kong dollar, Singapore dollar, Rand and Norwegian krone. Transactions can be made at exchange rates close to market rates. |
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You can use ATMs of partner banks, such as city banks, Japan Post Bank and Post office ATMs and Seven Bank free of charge (or have handling charges refunded). |
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You can conduct transactions 24 hours a day, 365 days a year by phone (Shinsei PowerCall) or using the Internet (Shinsei PowerDirect). |
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Free fund transfer via Shinsei PowerDirect (Internet banking) to another financial institution once a month
(Free fund transfers to other financial institutions up to five times a month or ten times a month depending on the relationship between the customer and the Bank) |
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| Q: Why doesn't the Bank have a bankbook like other Japanese banks? |
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With the PowerFlex account, we have eliminated the hassle of having to carry around the bankbook. Instead of a bankbook and a seal (hanko), transactions are available with your cash card and signature.
Also, inquiry of transactions is available through online banking (Shinsei PowerDirect) for the latest 10 fund transfers. Furthermore, if you wish to view past account statements, please check the e-Statements available via online banking (Shinsei PowerDirect) or the printed account statements.
Please note that we do not issue joint account cash cards. |
 How to register for e-Statment |
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| Q: Are bank statements sent out monthly? |
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Bank statements are available in English and are sent out monthly, provided that there are transactions. Also, inquiry of transactions is available through online banking (Shinsei PowerDirect) for the latest 10 fund transfers.
Furthermore, if you wish to view past account statements, please check the e-Statements available via online banking (Shinsei PowerDirect) or the printed account statements. |
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How to register for e-Statment
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| Q: What do you mean by saying the ATM fee is 0 yen? |
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With a PowerFlex account cash card, you can withdraw cash free of charge at ATMs of Shinsei Bank and Seven Bank located in Seven-Eleven convenience stores 24 hours a day, 365 days a year.
In addition, CD and ATMs of partner financial institutions* are also available for cash withdrawals free of charge for specified period of time. *Japan Post Bank, Tokyo-Mitsubishi UFJ, Mizuho Bank, Sumitomo Mitsui Banking Corp., Resona Bank, Saitama Resona Bank, etc. |
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