Q: What do you mean by saying Internet remittances cost 0 yen? [Back to Questions]
[Back to Topics]

When you use the Internet to bank with Shinsei Bank (Shinsei PowerDirect), we do not charge for remittances to accounts at other banks. Transfer fees are waived up to 1 time per month. If you clear some conditions it will be 5 or 10 times.The balance at the end of the previous month is that on the night of the last day each month. The number of free transfers to which you are entitled is reset to 0 on the first of every month at about 8 a.m. A transfer fee is charged for each transfer exceeding the prescribed limit.
>>> Learn more

Q: Under what circumstances is the charge for Internet remittances 0 yen? [Back to Questions]
[Back to Topics]

 a. Up to 1 Internet transfer per month are free of charge.
 
b. If you clear some conditions it will be 5 or 10 times per month free of charge.
>>> Learn more

Q: Please tell me how the free Internet transfers are counted. [Back to Questions]
[Back to Topics]
Beginning with transfers received at 8 a.m. on the first of the month. Transfer return "kumimodoshi" is counted as 1 transfer.

Q: Are there any exceptions in terms of the beneficiary bank to which I can send money? [Back to Questions]
[Back to Topics]
Internet remittances cannot be sent to post offices or securities firms.
Please note that remittances can be made to post offices over Shinsei Bank counters or using Shinsei ATMs, but a handling cost is levied.

Q: What transactions are possible using the Internet? [Back to Questions]
[Back to Topics]
Setting up a time deposit; trading foreign currencies; investment trusts; balance inquiries; remittances; and transfers.
>>> Learn more

Q: I would like to find out more about Internet banking.[Back to Questions]
[Back to Topics]
For further details on Shinsei Bank Internet banking (Shinsei PowerDirect), please click here.
>>> Learn more

Q: Please explain the operating system required for Internet banking. [Back to Questions]
[Back to Topics]
We recommend you have the following browser in order to use Shinsei Bank Internet banking (Shinsei PowerDirect).
1. For Windows users
Microsoft Internet Explorer5.5 or above
Netscape 6.x/7.0x/7.1x
2. For Macintosh users
Netscape 6.x/7.0x/7.1x
Apple Safari 1.0/2.x
Safari 1.1/1.2 cannot be used.
Microsoft Internet Explorer cannot be used.
For further details about the operating system for Shinsei PowerDirect, please click here.
>>> Learn more

Q: Please explain the security system for Internet banking. [Back to Questions]
[Back to Topics]
 
1. We protect customer information by adopting a codified communication method— the 128-bit SSL.
2.

We protect our server, which houses customer information, from outside intruders by setting up a powerful fire wall using the latest technology.

3.We maintain surveillance by installing an illegal intrusion detection tool in the server.
>>> Learn more