Online Banking
Q: What do you mean by saying Internet remittances cost 0 yen? [Back to Questions]
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When you use the Internet to bank with Shinsei Bank (Shinsei PowerDirect), we do not charge for remittances to accounts at other banks. Transfer fees are waived up to 1 time per month. If you clear some conditions it will be 5 or 10 times.The balance at the end of the previous month is that on the night of the last day each month. The number of free transfers to which you are entitled is reset to 0 on the first of every month at about 8 a.m. A transfer fee is charged for each transfer exceeding the prescribed limit.
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Q: Under what circumstances is the charge for Internet remittances 0 yen? [Back to Questions]
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a. Up to 1 Internet transfer per month are free of charge.
 
b. If you clear some conditions it will be 5 or 10 times per month free of charge.
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Q: Please tell me how the free Internet transfers are counted. [Back to Questions]
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Beginning with transfers received at 0 a.m. on the first of the month. Transfer return "kumimodoshi" is counted as 1 transfer.

Q: What transactions are possible using the Internet? [Back to Questions]
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Setting up a time deposit; trading foreign currencies; investment trusts; balance inquiries; remittances; and transfers.
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Q: I would like to find out more about Internet banking.[Back to Questions]
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For further details on Shinsei Bank Internet banking (Shinsei PowerDirect), please click here.
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Q: Please explain the operating system required for Internet banking. [Back to Questions]
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We recommend a computer with the following "browser" (software for visiting Internet homepages). Supported operating systems and browsers may change.

For Windows Users

Following Operating Systems and Browsers are supported.

OS
Windows Vista Windows 7.0 Windows 8.0 Windows 8.1 Windows 10.0
Browsers Microsoft Internet Explorer IE9.0 IE9.0/
10.0/
11.0
IE10.0 IE11.0 IE11.0/
Edge
Firefox Firefox 47.0
Google Chrome - Google Chrome 51.0

For Macintosh Users

Following Operating Systems and Browsers are supported.

OS
Mac OS X 10.10
Browsers Safari Safari 8.0
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Q: Please explain the security system for Internet banking. [Back to Questions]
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1. We protect customer information by adopting a codified communication method— the 128-bit SSL.
2.

We protect our server, which houses customer information, from outside intruders by setting up a powerful fire wall using the latest technology.

3.We maintain surveillance by installing an illegal intrusion detection tool in the server.
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