About PowerFlex -FAQ-

Q: How can I make a withdrawal from my account?

1.	You can make a withdrawal (free of charge) from a shinsei bank ATM. Please use ATMs for Cash transaction.The initial withdrawal limit per day is 500,000 yen. You can pre-set your daily maximum withdrawal amount from 0 yen to 2,000,000 yen.
	>>>Branch location
2.	You can make a withdrawal (free of charge or with the handling fee refunded) from a partner bank ATM (at Japan Post Banks and Post offices / Seven Banks / all city banks).
	>>>About tied-up ATMs
3.	You can make a remittance to other banks (free of charge over the Internet)
	>>>For Internet banking (Shinsei PowerDirect) click here

Domestic transfer fee to other banks' accounts through Shinsei Power Direct are waived up to 1 time (If you clear some conditions* it will be 5 or 10 free fund transfer per month).

Learn more

The total balance at the end of the previous month is the running balance from the final day of every month to the morning of first day of the following month. This service is not subject to the accounts which does not meet the required conditions. Frequency of transfer usage per month will reset to 0 on the 1st of every month at about 8 a.m. Please note that fees will once be charged and is reimbursed later. 300 yen will be charged for the exceeding transfers. Transfer to other Shinsei Bank's account is free.

Q: From which ATMs can I make PowerFlex account withdrawals?

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1.	Shinsei Bank ATMs (24 hours a day, 365 days a year; free of charge).
1.	>>> Shinsei Bank ATM location
2.	Seven Bank ATMs (24 hours a day, 365 days a year; free of charge).
2.	>>> Seven Bank ATM location
3.	Japan Post Bank and Post office ATMs
4.	ATMs at all city banks —Tokyo-Mitsubishi UFJ, Mizuho Bank, Sumitomo Mitsui Banking Corp, Resona Bank, Saitama Resona Bank.
5.	ATMs at 4 trust banks—Chuo-Mitsui, Mitsubishi UFJ, Sumitomo, Mizuho.
6.	ATMs at Aozora Bank, Central Bank for Commercial and Industrial Cooperation.

>>>Partner ATMs


Q: Is there a limit to the amount I can withdraw?		[Back to Questions]
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	In principle,the daily maximum withdrawal permitted is 500,000 yen for Shinsei Bank ATMs and partner bank ATMs. You can preset your daily withdrawal maximum at from 0 yen to 2,000,000 yen online (Shinsei PowerDirect), by phone (Shinsei PowerCall) or at a Bank branch. If you wish to withdraw more than 2,000,000 yen, please contact a Bank branch.
	>>> Shinsei Bank ATM locations
	>>> About partner bank ATMs
	>>>Learn more about ATM limit change


Q: Can I make a remittance in a foreign currency?		[Back to Questions]
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	Yes, at a Bank branch. In principle, remittances can be made in any of the currencies handled by PowerFlex accounts ( U.S., Canadian, Australian, New Zealand, Honk Kong, and Singapore dollars, Euros, Pounds Sterling, Rand and Norwegian krone. Please contact a Bank branch ) for further details. The handling cost, regardless of the amount remitted, is 4000 yen. A bank charge will also be deducted from the deposit by the bank to which the money is remitted.
	>>> Branch location

Q: Can I make a withdrawal from an overseas ATM?

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With a PowerFlex cash card, you can withdraw cash in a local currency, from any of the approximately 1.7 million ATMs bearing a PLUS symbol in over 200 countries worldwide. There you may also have a card issued, withdraw cash and make balance inquiries, all free of charge.

*	Please note that foreign citizens who will leave Japan (nonresidents of Japan) are required to close their account.

>>> Learn more


Q: I only have a yen account. Can I withdraw cash in a local currency when I am abroad?		[Back to Questions]
		[Back to Topics]

	With a PowerFlex cash card, you can withdraw cash in a local currency, from any of the approximately 1.7 million ATMs bearing a PLUS symbol in over 200 countries worldwide.The amount withdrawn in the local currency will be exchanged into Japanese yen and deducted from your yen savings account. Such withdrawals can only be made if you have sufficient funds in your Yen savings account.
	>>> Learn more

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