[1]About PowerFlex account		[Back to Topics]
Q:	What is PowerFlex?	>>>Answer
Q:	What are the advantages of PowerFlex?	>>>Answer
Q:	Is there an account maintenance fee?	>>>Answer
Q:	Why doesn't the Bank have a any bankbook like other Japanese banks?	>>>Answer
Q:	Are bank statements sent out monthly?	>>>Answer
Q:	What do you mean by saying the ATM fee is 0 yen?	>>>Answer
Q:	Under what circumstances are ATM fees 0 yen?	>>>Answer
Q:	From what timing can I use foreign ATM?	>>>Answer
Q:	Where can I find ATMs overseas that I can use?	>>>Answer
Q:	What debentures do you issue?	>>>Answer
Q:	What is the interest rate for the debentures?	>>>Answer
Q:	Can I arrange automatic debiting to pay utility bills?	>>>Answer
Q:	Can I arrange to have my salary paid into my account?	>>>Answer
Q:	What is the bank code for Shinsei Bank?	>>>Answer
Q:	What do I need to bring when I visit one of the Bank's branches to make transaction or to change my account detail ?	>>>Answer

[2]About online banking		[Back to Topics]
Q:	What do you mean by saying Internet remittances cost 0 yen?	>>>Answer
Q:	Under what circumstances is the charge for Internet remittances 0 yen?	>>>Answer
Q:	Please tell me how the free Internet transfers are counted.	>>>Answer
Q:	Are there any exceptions in terms of the beneficiary bank to which I can send money?	>>>Answer
Q:	What transactions are possible using the Internet?	>>>Answer
Q:	I would like to find out more about Internet banking.	>>>Answer
Q:	Please explain the operating system required for Internet banking.	>>>Answer
Q:	Please explain the security system for Internet banking.	>>>Answer

[3]About opening an account		[Back to Topics]
Q:	How can I open an account?	>>>Answer
Q:	What do I need to open an account?	>>>Answer
Q:	How does one qualify to open an account?	>>>Answer
Q:	If I request an account opening kit, how many days will it take to arrive?	>>>Answer
Q:	How long does it take to open an account?	>>>Answer
Q:	I don't know how to fill in the application form.	>>>Answer
Q:	Can a corporation open a PowerFlex account?	>>>Answer
Q:	I want to open an account for my family. What should I do?	>>>Answer
Q:	Can I open an account when the address on my proof of identity is different from the present one?	>>>Answer
Q:	I want all my mail such as my cash card to be sent to a different address from the one which I have registered.	>>>Answer
Q:	How is the PIN of the cash card decided?	>>>Answer

[4]About changing your details		[Back to Topics]
Q:	I want to change my address. What should I do?	>>>Answer
Q:	I want to change the (4-digit) PIN code for my cash card. What should I do?	>>>Answer
Q:	When will PIN change be reflected ?	>>>Answer
Q:	How can I confirm what phone number I registered with Shinsei Bank, or change the registered phone number ?	>>>Answer

[5]About closing an account		[Back to Topics]
Q:	Can I close my account without going to a Bank branch?	>>>Answer
Q:	Is there any charge for closing an account?	>>>Answer

[6]About deposits		[Back to Topics]
Q:	How can I make a deposit into my PowerFlex account?	>>>Answer
Q:	At which ATMs can I make a deposit?	>>>Answer
Q:	Is there a limit to the amount that may be deposited?	>>>Answer
Q:	Can I make a deposit using foreign currency in cash?	>>>Answer
Q:	Can I receive a remittance in a foreign currency?	>>>Answer
Q:	Can I make a deposit from an overseas ATM?	>>>Answer
Q:	What is the bank code for Shinsei Bank?	>>>Answer

[7]About withdrawals		[Back to Topics]
Q:	How can I make a withdrawal from my account?	>>>Answer
Q:	From which ATMs can I make PowerFlex account withdrawals?	>>>Answer
Q:	Is there a limit to the amount I can withdraw?	>>>Answer
Q:	Can I make a remittance in a foreign currency?	>>>Answer
Q:	Can I make a withdrawal from an overseas ATM?	>>>Answer
Q:	I only have a yen account. Can I withdraw cash in a local currency when I am abroad?	>>>Answer

[8]About transfers & checks		[Back to Topics]
Q:	How much does it cost to transfer money to other domestic bank accounts (in Yen)?	>>>Answer
Q:	Can I send money to an overseas account?	>>>Answer
Q:	Can I receive foreign currency from overseas?	>>>Answer
Q:	Can I deposit a USD check into my account?	>>>Answer
Q:	Can I draw foreign currency checks?	>>>Answer
Q:	What is a bank code, and what is that of Shinsei Bank?	>>>Answer