Our bilingual Shinsei PowerCall staff is ready to assist you round the clock throughout the year.
Account application and brochures
From overseas: +81 3-5954-7530
Can be accessed from mobile phones.
There will be a call charge for overseas users.
Following transactions are not available via Shinsei PowerCall during 8:00 am - 25:00 from June 1, 2007.
Please use our Internet banking:Shinsei PowerDirect during the time (except for system maintenance or shutdown).

* Investment Trust purchase/sell and inquiry, Brokerage inquiry, and Annuity inquiry
For PowerFlex account holders 0120-456-007
Push [2]→[4] for English Speaking Operator.
>>Power Call manual
0120-456-858
Push [2] for English Speaking Operator.
From overseas: +81 3-5954-7763
If you are using a pulse tone telephone, please switch to touch tone by pressing the [tone] button or the star button after being connected.
Can be accessed from mobile phones. There will be a call charge for overseas users.
About Home Mortgage
Please call us Monday to Friday (9 a.m. – 6 p.m.) for English assistance on Home Mortgages.
Frequently asked questions
For all other inquiries click here.
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PowerCall 0120-456-860