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Implementation of new service for self-resetting of Shinsei PowerDirect (Internet Banking) password

Thank you for using Shinsei Bank.

In order to further improve the convenience of our Shinsei PowerDirect (Internet banking) we have established an exclusively assigned phone number for resetting PowerDirect password.

With this new phone number, customers can reset their PowerDirect passwords via automated voice system without delay. Please confirm the details below.

Exclusively assigned phone number for resetting Shinsei PowerDirect password and Security code card

Start September 11th 2018 (after 0:00 a.m.)
New telephone number 0120-301-231
Operation hours 24/7/365
How to use

Please confirm the details on the FAQ "What is <PowerDirect password> ?"

Please confirm the details on the FAQ "What is <PowerDirect password> ?"

September 2018
Shinsei Bank

 
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