- About Shinsei Bank
- CSR > Corporate Social Responsibility
Corporate Social Responsibility(CSR)
HUMAN RESOURCES AND
CORPORATE SOCIAL RESPONSIBILITY (CSR)
HUMAN RESOURCES - An Engine for Growth
In our management principles, Shinsei Bank has articulated our goal of becoming a banking group that is valued by customers and that contributes to the development of the domestic and international industrial economy. Amid concerns about the impact of the Great East Japan Earthquake on the Japanese economy, banks look likely to face a harsh business environment going forward. That is why at Shinsei we believe more strongly than ever that it is our mission to provide new financial services and create a new banking model that meets the demands of today, and supports our customers. Attracting and developing high-caliber people who can consistently deliver value-added solutions and superior services will be essential to achieve this mission. With talented people as the driving force of our business, we will continue to meet the challenge of new changes and fulfill our customers’ everchanging needs with accuracy and agility. By doing so, we believe we can build trust and grow as a financial group that offers comprehensive support to our customers.
Leveraging Diversity
At Shinsei Bank, we have built a performance-based human resources (HR) framework that makes no distinctions based on age, gender, nationality or length of time with the company. We respect diverse ways of thinking, and work to enhance our people’s motivation. Employing a business group-based organization that reflects the differences in customer profile and characteristics of individual businesses, Shinsei aims to develop professionals who have a deep understanding of their respective business fields. To this end, we provide various types of training programs designed to hone specialized skills. On the other hand, to ensure our people acquire a wide-ranging perspective and systematic knowledge of finance in its broadest sense, we run a Bank-wide development program that enables us to utilize our individual employees’ specialized knowledge across the organization. In addition, we also transfer our human resources strategically across business groups and Group companies. At the same time, we encourage our people to utilize an internal job posting program to take charge of their own career development by taking on new challenges in different fields. We have also promoted the advancement of talented female employees by introducing a variety of support including child-care leave, flexible working hours and a benefits program, while “Shinsei Women’s Network” encourages interaction between female colleagues in the workplace. As at March 31, 2011, the proportion of female managers at Shinsei Bank remains among the highest in our industry with women representing approximately 23% of all titled managers. In this way, we are committed to implementing various initiatives which reflect our belief that by creating an environment where our people are fully empowered to demonstrate their capabilities, and are motivated to give their best everyday, we will grow even further as an organization.
Enhancing our Organization and
Human Resources Further
At Shinsei, we believe that collaboration between our highly specialized staff, working across divisions to meet the common goal of serving customers better, will help us maximize organizational productivity, maintain stability in our management base and achieve higher earnings. In October 2010, the Bank established a new Corporate Staff Division, bringing together the formerly independent Corporate Planning, Human Resources, Compliance and other divisions and functions, to provide cross-organizational collaboration and coordination, and promote closer cooperation both within and across individual business groups. Going forward, we will place even greater emphasis on developing people who can truly live up to the role that society expects of banks. Alongside continuing efforts that began in fiscal year 2009 to further enhance our employees’ skills in corporate analysis, credit assessment and asset management consultancy for individual customers, we will continue to proactively implement initiatives that boost employee morale and motivation from an organizational management perspective.
Contributing to Society
As part of our commitment to acting as a responsible corporate citizen and contributing to societal development, Shinsei Bank actively promotes Group-wide CSR initiatives focusing on opportunities that allow our employees to participate in volunteer activities. We have given particular priority to activities centered on the themes of “children” and “the environment,” while continuing existing activities that have been strongly supported by our employees such as disaster relief fundraising and charity runs.
Supporting Recovery Efforts after the Great East Japan Earthquake
Shinsei Bank Group has reached out to support the victims of the Great East Japan Earthquake through corporate donations, Group-wide fundraisers and donations of food and other supplies. Together Shinsei Bank, Shinsei Financial, Showa Leasing, APLUS FINANCIAL, Zen-Nichi Shinpan and Shinki have made corporate donations totaling ¥136.47 million. In addition, employees of Shinsei Bank and our major group companies participated in a Group-wide fundraiser to raise a total of ¥15.63 million during the period between March 14 to April 27, 2011. These amounts were donated in full to the Japanese Red Cross Society. Furthermore, Shinsei Bank has donated food, furniture and other supplies in response to requests made through the Japanese Ministry of Education, Culture, Sports, Science and Technology’s website “Kodomo no Manabi Shien Portalsite,” and from Miyagi Prefecture, Tokyo City and the nonprofit organization (NPO) Second Harvest Japan. Shinsei Bank Group will continue various initiatives to aid the swift recovery of the regions and people affected by the disaster.
MoneyConnection ® — A Financial Literacy Program
As a responsible consumer credit provider, our subsidiary Shinsei Financial has been involved in financial literacy promotion since fiscal year 2006. Together with the NPO Sodateage.net, Shinsei Financial runs MoneyConnection®, a financial literacy program for junior high and high school students that aims to prevent young people from becoming NEETs (people Not in Employment, Education or Training)—a social problem in Japan. To date, the program has reached approximately 36,000 students nationwide (as of March 2011). In March 2011, MoneyConnection® received an Excellence Award in the “Career Education Awards” program organized by the Japanese Ministry of Economy, Trade and Industry.
Supporting Children in Care
Since fiscal year 2008, Shinsei Bank has undertaken various initiatives to support children in care. These have included organizing rice-planting, taiko (Japanese drum) playing sessions, participating in volunteer programs at children’s homes and other activities in cooperation with other companies and NPOs. In the summer of 2010, employees from Shinsei Bank and group companies volunteered in a summer camp for children in care called the “Designing Artists Academy.” In recognition of our proactive volunteer support, the Camp organizer, International Educational Association for Children (IEAC) Living Dreams, an NPO, designated Shinsei Bank Group as a Gold Sponsor of the event.
Supporting Special Olympics Nippon Tokyo
Special Olympics Nippon is the Japan branch of Special Olympics, the international sports organization that provides a range of coaching and competitive events for people with intellectual challenges. Shinsei Bank has been an active supporter of the organization since fiscal year 2004. In fiscal year 2010, we invited Special Olympics Nippon Tokyo athletes to a Christmas party held at our Tokyo headquarters. Athletes staged choral and dance performances at the party, and took part in various activities organized by Shinsei Bank Group employee volunteers.
Clean-up of Arakawa Riverbank and Environmental
Workshop
With support from NPO Arakawa Clean Aid Forum, Shinsei Bank organized an environmental CSR training program for new recruits in April 2011. After the clean-up at Arakawa riverbank, the new recruits participated in an environmental workshop to learn more about refuse problems, and to discuss countermeasures. The objective of the environmental workshop was to help the new recruits build teamwork skills and foster environmental and social consciousness.
Our Commitment to Environmental Sustainability
Measures to Conserve Electricity
Shinsei Bank is stepping up efforts to conserve electricity, especially in light of the challenges caused by the Great East Japan Earthquake. Initiatives include turning off lights in communal spaces and using motion sensors to control lighting and air conditioning in common areas in our head office, and turning off illuminated signs at our head office, branches and ATMs. From June 2011, Shinsei Bank is progressively implementing additional measures such as reducing overhead lighting by 75% in its head office by issuing LED desk lamps to employees, full-scale implementation of the “Cool Biz” air conditioning and clothing policy, and trial introduction of summer time working hours in certain head office divisions and departments.
Reducing our Impact on the Environment
At Shinsei, we continue to work hard to minimize the environmental impact of our offices and work style. In January 2011, the Bank relocated its headquarters to the Nihonbashi Muromachi Nomura Building which features advanced energy-efficient air conditioning, lighting, waterheating systems and elevators, as well as green electricity procurement and roof-top greening. As a result of the relocation, the Bank expects to realize an annual reduction of approximately 30% in electricity consumption and 20% reduction in utility costs compared to the amount of energy consumption in the former head office. As part of our efforts to raise employee awareness, Shinsei Bank provides various environmental information as well as realtime data on the Bank’s CO2 emissions through a dedicated intranet site.
Promoting Energy-Saving Services
Our subsidiary Showa Leasing is providing a variety of energy- saving support services, including ESCO financing, for customers who are promoting environmental management in areas such as compliance with the revised Energy Saving Act. ESCOs typically provide solutions to improve energy efficiency in factories, office buildings and other commercial facilities, guarantee the energy consumption reductions, and receive a fee from the cost savings realized. In March 2011, Showa Leasing provided ESCO financing to Watami Food Services for the installation of LED lighting at 188 of its Katarai Docoro Za Watami restaurants throughout Japan. As a result of the LED lighting installation, Watami Food Service expects to achieve annual reductions of approximately ¥100 million in electricity and other charges, approximately 5,710,000 KWh in electricity consumption, as well as a 2,403 ton reduction in CO2 emissions, or the equivalent of a 6% reduction in total electricity consumption in outlets equipped with LED lighting.
Latest Revision: July 5, 2011