January 11, 2012
Shinsei Bank, Limited

Notice and Apology for Completion of Partially Unprocessed Outbound Transfer Transactions to Other Banks

(Wednesday, January 11, 2012) --- Shinsei Bank, Limited, today announced that the portion of outbound transfer transactions to other banks by Zengin domestic exchange remittance totaling 34,309 transactions, which were unprocessed yesterday (January 10), were completed today. Currently, all of our services are available as normal.

We sincerely apologize for the immense inconveniences caused, and will work in earnest to achieve stable system operation going forward.

Inquiries for customers regarding this matter:
ShinseiPowerCall (call center) at 0120-456-007 (365 days / 24 hours a day)
  * Please choose “*(star)” followed by “2”, “3” and “2 (remittance and transfer)” from the main menu