Shinsei Bank, Limited has established a desk for complaints and other inquiries concerning the handling of personal information and endeavors to take measures appropriately and promptly.
| Shinsei PowerCall | 0120-456-007 |
The Bank is a
member of following authorized personal information protection organizations. At
the complaint/consultation desks of the organizations, complaints and inquiries
concerning the handling of members' personal information are accepted.
Re: Handling of Personal Information in banking business
All Banks Personal Data Protection Council http://www.zenginkyo.or.jp/pdpc
[Complaint/Consultation Desk] Tel. 03-5222-1700 (a dedicated phone line for All Banks Personal Data Protection Council in Japanese Bankers Association Consultation Office) or the nearest Ginko Torihiki Sodanjo
Re: Handling
of Personal Information in registered financial institution business including
mutual funds, public bonds and OTC derivatives
Japan Securities
Dealers Association (Personal Information Consultation
Office)
http://www.jsda.or.jp/
[Complaint/Consultation Desk] Tel. 03-3667-8427
For any customers who request for disclosure or amendment of their personal information, please contact the following request counter.
| Shinsei PowerCall | 0120-456-007 |
For customers who no longer wish to receive information and notices of financial
products through direct mail, e-mail or phone calls, requests are accepted at
the same request counter.
Latest Revision: October 1, 2010