New type of Fraudulent e-mails in English have been reported since 24th of July 2007. Subjects of these emails have been confirmed as below, but there may be more.
- Lock your Shinsei Bank Online Access!
- Illegaly accessed by 3rd party
- Suspend your account!
These e-mails guide you to a Phishing site of Shinsei PowerDirect login site in English, and capture customer's account number, PIN and PowerDirect password. Also this site tries to capture all your grid values this time.
Shinsei Bank never sends emails to ask you for or notify you of your PIN or all your grid values at login. password, and these sort of e-mails are NOT related to Shinsei Bank.
If you receive a suspicious email never access the URL and open the given site, or enter your credentials such as your PIN in a fictitious site but delete the e-mail immediately.
It has been confirmed that most of these Phishing e-mail addresses were created randomly and sent to anyone by a spam operation, regardless of Shinsei Bank's account holder or not.
Please call Shinsei PowerCall (0120-456-007) immediately if you received these kind of fraudulent emails.
If you have accidentally accessed to this Phishing site, please call Shinsei PowerCall 0120-456-007 immediately, that will help you to change your PIN number.
Please call Shinsei PowerCall if you have any query.
Account holder: 0120-456-007
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Non-account holder: 0120-456-860 |
