Shinsei Bank

Suspension of Withdrawal service
at PowerFlex yen savings account
to prevent unauthorized use of the account

In order to prevent unauthorized transactions, Shinsei Bank will suspend withdrawal transactions in light of Chapter 10 of the Common Customer Agreement on PowerFlex Transaction. Withdrawal suspension will be made at the Bank-designated time without advance notice.
Deposits, direct debits, and other services will continue to be offered.

PowerFlex accounts that meet all three of the following conditions will be suspended:

Those who wish to restart a withdrawal service are requested to call the call center, Shinsei PowerCall, at 0120-456-007 by themselves.

Shinsei Bank's retail banking services aim to enrich and "color"
the lives of our customers by providing them
with high value-added products and services.

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