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Domestic ATM

Revision to the preferential services (free-of-charge ATM withdrawal fees at our partner ATMs) of the Shinsei Step-up Program (effective January 25, 2021)

ATM information

Shinsei Bank ATM Services for Customers with Shinsei PowerFlex Cash Card

ATM ATM Locations Operating hours Fees

Seven Bank ATMs

Move to Seven Bank ATM's
website

 Withdrawal 24 hours *2
365days		 110yen/
withdrawal*1
Deposit Free
Balance
inquiry

Enet ATMs

Move to Enet website
(Japanese only)

 Withdrawal 24 hours *2
365days		 110yen/
withdrawal*1
Deposit Free
Balance
inquiry

LAWSON ATMs

Move to LAWSON BANK website
(Japanese only)

 Withdrawal 24 hours *2
365days		 110yen/
withdrawal*1
Deposit Free
Balance
inquiry

AEON Bank ATMs

Move to AEON Bank website
(Japanese only)

 Withdrawal 24 hours *2
365days		 110yen/
withdrawal*1
Deposit Free
Balance
inquiry

Patsat ATMs

Located at train stations of Hankyu Railway, Hanshin Electric Railway, Nankai Electric Railway etc.

Move to Patsat website
(Japanese only)

 Withdrawal

Weekdays 7 a.m. - 11 p.m.

Sat, Sun, and national holidays 7 a.m. - 9 p.m. (Operating hours on Jan 2 and 3, and Dec 31 are the same as holidays.)

 110yen/
withdrawal*1
Deposit

7 a.m. - 9 p.m. 365days

 Free
Balance
inquiry

Weekdays 7 a.m. - 11 p.m.

Sat, Sun, and national holidays 7 a.m. - 9 p.m. (Operating hours on Jan 2 and 3, and Dec 31 are the same as holidays.)

JR East Japan Railway ATMs

JR East station concourse, some Bic Camera stores, etc.

Move to VIEW ALTTE website
(Japanese only)

 Withdrawal

Same as train operating hours

 110yen/
withdrawal*1
Deposit

Deposit service is not available.

 -
Balance
inquiry

Same as train operating hours

 Free

Japan Post Bank and
Post office ATMs

Japan Post Bank branches
and post offices

Move to Japan Post
Bank and Post office website

Withdrawal
*3, *6

Weekdays, Sat 12:05 a.m. - 11:55 p.m.

Sun, national holidays 12:05 a.m. - 9 p.m.

 110yen/
withdrawal*1
Deposit
*4, *5, *6

Weekdays, Sat 12:05 a.m. - 11:55 p.m.

Sun, national holidays 9 a.m. - 9 p.m.

 Free
Balance
inquiry
*3, *6

Weekdays, Sat 12:05 a.m. - 11:55 p.m.

Sun, national holidays 12:05 a.m. - 9 p.m.

Major City banks
and
Mitsubishi UFJ
Trust Bank ATMs

Major City banks
(Mizuho, MUFG, SMBC, Resona, Saitama Resona) and
Mitsubishi UFJ Trust and
Banking branches

 Withdrawal

8 a.m. - 9 p.m. 365days

 110yen/
withdrawal*1
Deposit

Deposit service is not available.

 -
Balance
inquiry

8 a.m. - 9 p.m. 365days

 Free

Sumitomo Mitsui
Trust Bank

Sumitomo Mitsui
Trust Bank branches

 Withdrawal
*7

Weekdays 8 a.m. - 9 p.m.

Sat, Sun, and national holidays 9 a.m. - 5 p.m.

 110yen/
withdrawal*1
Deposit

Deposit service is not available.

 -
Balance
inquiry
*7

Weekdays 8 a.m. - 9 p.m.

Sat, Sun, and national holidays 9 a.m. - 5 p.m.

 Free

Shoko Chukin Bank ATMs

Shoko Chukin Bank branches

 Withdrawal
*8

Weekdays 8 a.m. - 9 p.m.

Sat, Sun 9 a.m. - 5 p.m.

 110yen/
withdrawal*1
Deposit

Deposit service is not available.

 -
Balance
inquiry
*8

Weekdays 8 a.m. - 9 p.m.

Sat, Sun 9 a.m. - 5 p.m.

 Free
*1
The withdrawal fee is free for Shinsei Gold and Shinsei Platinum customers. When Shinsei Gold/Platinum customer withdraw funds from our partner financial institution ATMs, the ATM transaction slips issued may show a withdrawal fee, but this is covered by Shinsei Bank and no fees are deducted from customers' Shinsei PowerFlex savings accounts.
From January 25, 2021, Shinsei Gold and Platinum customers will be charged 110 yen (tax included) for ATM withdrawals from Japan Post Bank (including those installed in FamilyMart), Major City banks, Mitsubishi UFJ Trust Bank, Sumitomo Mitsui Trust Bank, Shoko Chukin Bank.
*2
ATM will not be available from 3:00 a.m. to 4:00 a.m. on the second and the last Sunday of each month due to system maintenance.
*3
ATMs will be available from 7 a.m. on Mondays and days following a holiday.
*4
Japan Post Bank ATMs located in FamilyMart generally operate from 12:05 a.m. to 11:55 p.m., 365 days a year.
*5
ATMs will be available from 7 a.m. on the day following the third Sunday of every month.
*6
ATMs will not be available from 12:05 a.m. to 12:15 a.m. on May 3 and May 6th.
*7
ATMs are not available during January 1st - 3rd and May 3rd - 5th respectively ; however, with the exception of May 3rd - 5th, services will be available when those days falls on a Sunday. Operating hours on December 31st are from 9 a.m. to 5 p.m.
*8
ATMs are not available on Jan 2nd〜3rd and national holidays; however, with the exception of January 1st, they will be available when the holiday falls on a Sunday. Operating hours on December 31st are from 9 a.m. to 5 p.m.

[Note]

  • Coin transactions are not available at ATMs.
  • ATM operating hours may differ depending on business hours of the building in which the ATM is installed and system maintenance of Shinsei Bank or partners.
  • Foreign currency in cash is not available at ATMs and branches.
  • ATMs located inside Shinsei Bank branches are owned and operated by Seven Bank, and the Seven Bank ATM services are provided there.
  • Above fees include consumption tax.
  • For details about the conditions and the eligibility requirements for Shinsei Gold and Shinsei Platinum, please check our website or Japanese brochures which are available in our branches.

Withdrawal limit

  Initial setting Available amount
Domestic ATMs JPY 500,000 / day JPY 0 - JPY 2,000,000 / day

How to change the withdrawal limit

You can change the withdrawal limit in increments of JPY 10,000 through our online banking service, Shinsei PowerDirect, or our call center, Shinsei PowerCall.
If you register your e-mail for the e-mail alert service, you will receive an e-mail alert when your change of withdrawal limit or J-Debit limit has completed.
For your safety, we recommend registering for the e-mail alert service.