Overseas Remittance Smartphone App

Goremit

Easily make remittances to
over 170 countries in 12 currencies.
From just 2,000 yen per transfer

【Important Notice】Measures to prevent the spread of new coronavirus infections(COVID-19)

As a measure to prevent the spread of new coronavirus infections, the GoRemit Shinsei Overseas Remittance service is currently operating with a reduced number of staff. As a result, certain procedures as shown below are taking longer than normal to process.

New Customers

  • From first application until beneficiary registration completion: Individual customers: 2-3 months, Corporate customers: 2-3 months

"May take longer if there is an application to change remittance limits."

Existing Customers (Customers who have already registered for the GoRemit Shinsei Overseas Remittance Service)

  • Registration of beneficiary accounts: Approximately 2 months
  • Change of remittance limits: Approximately 2 months

As a result, some customers may not be able to make remittances by their desired date. We appreciate your understanding.

Make remittances entirely from
your smartphone.
No need to visit a branch!

You can make remittances directly
from a Shinsei Bank foreign
currency account!

First remittance per month free of charge for Shinsei Platinum customers! *

  • * Applicable only to remittances withdrawn from a Shinsei PowerFlex Account via the GoRemit app.
  • ※For details and eligibility requirements of the Shinsei Step Up Program, please click here.

Fingerprint/Face authentication

Fingerprint/Face Authentication
Registration

Easily login after registering fingerprint/face
authentication.

Fingerprint/Face authentication

Easy remittance requests

Remittance Request Creation

Simply Select beneficiary -> Select withdrawal
currency -> Enter amount.

Easy remittance requests

NewHandy remittance history search

Remittance History (PDF) Search・Print

Individual remittance history details can be output in PDF format, and can be sent, printed and saved. Check your remittance history by selecting the period of time.

Remittance History (PDF)  Search・Print

Submit documents online

Document Upload

Take photos and upload from your smartphone.
No need to send documents by post.

Submit documents online
新生銀行海外送金アプリ

Download From Here
Free

Please check the environments compatible with the GoRemit App and download from your smartphone.

iPhone Users
Download on the App Store
Android Users
Get It on Google Play

How to apply

Step 1
Download the GoRemit App.

Download the GoRemit App.

Step 2
Register personal details.

Register personal details.

  • * Upload ID documents.

Takes approx 1 week

Step 3
Receive your Registration Email or Letter

Download the GoRemit App.

  • Customers who have submitted their ID on the app: A Registration Email will be sent. You will be able to start using our services after receiving this email.
  • Customers who have sent their ID by post: A Registration Letter will be posted to you by unforwardable registered mail. You will be able to start using our services after receiving this letter and registering your Customer Number on the app.

Step 4
Register Shinsei Bank account details *

  • * If you wish to make remittances with the GoRemit App by withdrawing funds directly from your Shinsei PowerFlex account, you will need to register your PowerFlex account in advance.

Input customer number shown in letter. + Register Shinsei Bank account details

Step 5
Register Beneficiary Account Details *

Register Beneficiary Account Details

Takes approx 2 week to 3 week

  • ※Currently, we have received many applications and the procedures are crowded.Please make sure you have enough time when applying.

Step 6
Start making remittances

Start making remittances

Recommended Environments

  iPhone Users Android Users
OS iOS11.0 or higher Android7.0 or higher
  • * Excluding tablet users. Contents may not be displayed correctly depending on the model you are using.

Fees

Remittance Method Overseas Remittance from Shinsei PowerFlex accounts Overseas Remittance by transfer to our designated collection account
Remittance from Yen Deposit accounts Remittance from Foreign Currency Deposit accounts
Exchange Rate GoRemit TTS exchange rate*1 GoRemit TTS exchange rate*1
Remittance Fee JPY 2,000 JPY 4,000 JPY 2,000
※For remittances in Japanese Yen, an additional lifting fee of 0.1% of the remittance amount (minimum charge of JPY 1,500) will be charged.
Preferential Service for Platinum customers First remittance per month free of charge*2 Not Applicable
  • *1 We will transfer funds after converting to foreign currency at the GoRemit dedicated TTS rate of the remittance date.Exchange rates are posted on the GoRemit website and the GoRemit App around 10 a.m. every business day.
  • *2 【Caution regarding Preferential Service for Platinum Customers】
    • Shinsei Platinum Customers are eligible to make the first remittance of any given month free of charge when making an overseas remittance or domestic foreign currency remittance from their Shinsei PowerFlex Account. The customer's stage for the month must be Platinum on the day the remittance request is sent via the app.
    • To be eligible for the Preferential Service for Platinum Customers, after registering with the GoRemit app customers must register a Shinsei PowerFlex account in their name with the app. When making a remittance in the same month as registering a Shinsei PowerFlex account, the remittance fee will be refunded to customers at the beginning of the following month. When making a remittance in the months after registering a Shinsei PowerFlex account, the first remittance of any given month will be free of charge when making a remittance request.
    • Customers' Shinsei Step-up Program details are updated at approx. 10:00 am on the first business day of every month. If a customers makes a remittance request via the app before these details are updated, the remittance fee will be deducted at the time of the remittance, but will be refunded within that month.
    • After making a remittance request from the GoRemit app, the free remittance for that month will be considered used even if the remittance is cancelled or the funds are returned for any reason.
    • This preferential service is not applicable when making a domestic transfer to our collection account.
    For details and eligibility requirements of the Shinsei Step-up Program, please click here
    For details on how to register an account, please click here
  • When remitting "Foreign currency from foreign currency account", the available currencies are US Dollar, Euro, UK Pound, Canadian Dollar, Australian Dollar, New Zealand Dollar, Hong Kong Dollar and Singaporean Dollar. Please note that South African Rand, Norwegian Krone and Turkish Lira can not be remitted
新生銀行海外送金アプリ

Download From Here
Free

Please check the environments compatible with the GoRemit App and download from your smartphone.

iPhone Users
Download on the App Store
Android Users
Get It on Google Play

Available Currencies
and Restricted Regions

Currencies Available with GoRemit

Currency Symbol Currency name
USD US Dollar
CHF Swiss Franc
GBP UK Pound
HKD Hong Kong Dollar
CAD Canadian Dollar
SGD Singapore Dollar
AUD Australian Dollar
SEK Swedish Krona
NZD New Zealand Dollar
INR Indian Rupee
EUR Euro
YEN Japanese Yen
  • * If you wish to send funds in JPY (without converting to foreign currency), please contact us (9 a.m. - 5 p.m. on weekdays 0120-227-503) in advance as we may be unable to send JPY funds to certain banks.
  • * As Shinsei PowerFlex accounts do not support Swiss Franc , Swedish Krona and Indian Rupee, it is not possible to transfer these currencies directly from Shinsei PowerFlex Foreign Currency Accounts using the smartphone app (These currencies can be remitted by withdrawing from Yen Deposit Accounts.).

Restricted Regions

Countries/regions to which remittances are not accepted

Countries/Regions
Afghanistan Syria Myanmar(Burma)
Yemen Zimbabwe Libya
Iraq Sudan Lebanon
Iran Somalia South Sudan
North Korea Nicaragua Venezuela
Cuba Haiti Central African Republic
Democratic Republic of the Congo Belarus Avtonomna Respublika Krym ※

※Refers to the Autonomous Republic of Crimea and Seva Sportoli, which have declared their annexation to Russia. In the international community it is the Crimean peninsula of Ukraine.

Countries/regions requiring caution

<In order to register beneficiaries or make remittances to these locations, documentation confirming beneficiary details and the source of funds, etc. must be provided.>

Countries/Regions
United Arab Emirates(UAE) Antigua and Barbuda Malta
Pakistan Aruba Marshall Islands
Three provinces of China ※ Bahrain Monaco
Albania Bermuda Montserrat
Barbados Belize Nauru
Botswana British Virgin Islands Netherlands Antilles
Cambodia Cayman Islands Niue
Ghana Cook Islands Samoa
Iceland Cyprus San Marino
Jamaica Dominica Seychelles
Mongolia Gibraltar St. Lucia
Uganda Grenada St. Kitts & Nevis
The Bahamas Guernsey St. Vincent and the Grenadines
Mauritius Isle of Man Turks & Caicos Islands
Panama Jersey US Virgin Islands
Andorra Liberia Vanuatu
Anguilla Liechtenstein

※Liaoning Province, Jilin Province, Heilongjiang Province.

FAQs

Q: Do the Step-up Program's preferential fees apply with GoRemit?

A: This is applicable from August 1, 2019. Shinsei Platinum Customers are entitled to make one free overseas fund transfer per month via GoRemit App only from Shinsei PowerFlex Account (Also applicable to domestic Foreign Currency remittances).

  • ※Overseas Remittance by transfer to our designated collection account do not apply.
  • For details and eligibility requirements of the Shinsei Step Up Program, please click here.

Q: How can I check my remittance history?

A: You can check your remittance history in the GoRemit app, as well as save/print in PDF format. An "Advice of Transfer" will also be sent by postal mail to your registered home address after making remittances.

Q: How much can I send via the GoRemit app?

A: The default remittance limit is 1,200,000 yen per remittance. If you wish to send more than this amount, you must apply to raise your remittance limit in the app. Applications to raise limits are subject to screening, which can take several business days to complete. If you plan to exceed your limit, please apply to raise your limit at your earliest convenience.
For details on how to apply and what documents are required, please click here.

新生銀行海外送金アプリ

Download From Here
Free

Please check the environments compatible with the GoRemit App and download from your smartphone.

iPhone Users
Download on the App Store
Android Users
Get It on Google Play

Have questions? Let us help.

Feel free to contact us about any questions or concerns you may have.

Call us at

0120-227-503

9:00 a.m.-5:00 p.m. (Weekdays)