Notice regarding partial revision of the Shinsei Step Up Program

From October 7th, 2018 our domestic partner ATM withdrawal fees will change according to the customer's stage. Please confirm the details below:

Present

Stage ATM withdrawal fee
新生プラチナ 0 yen
新生ゴールド 0 yen
新生スタンダード 0 yen

Revised

Stage ATM withdrawal fee
新生プラチナ 0 yen
新生ゴールド 0 yen
新生スタンダード per ATM withdrawal
108 yen(incl. tax)
  • ATM withdrawal fees will also be revised to 108 yen (incl. tax) for customers with pre-Shinsei Bank LTCB accounts (Sogo kouza, Saiken Sogo kouza, Saiken Hogo kouza).

Notice regarding partial revision of the Shinsei Step Up Program(Additional conditions added to upgrade to the Shinsei Gold stage / Additional preferential services for the Shinsei Platinum stage)

What is my current stage?

There are 3 stages in the Shinsei PowerFlex "Shinsei Step Up Program". The conditions will differ according to the customer’s monthly balance and/or transactions (The conditions for each will be reviewed every month). When the customer’s transactions increase, you will be able to receive preferential services for Shinsei Gold and Shinsei Platinum stages.

How to confirm your current stage.

Shinsei Step Up Program Stage confirmation

Please keep the following items handy when logging in.

  • Cash card
  • Securty code card
  • PIN

Please click here to check 'How to login' .

Please click here to check 'How to login' .

  • You will be able to confirm your stage 24/7 on Internet banking from PC or Smartphone. (Excluding maintenance periods).

(PC)
Confirm your stage right after logging in.

Confirm your stage right after logging in PC

Confirm your stage right after logging in PC

(Smartphone)
Confirm your stage right after logging in.

Confirm your stage right after logging in Smartphone

Frequently Asked Questions

Q:
What can I do to keep my ATM fees free of charge after October 7th, 2018?
A:
We will review the transactions and balance at the end of each month. This will determine the customer's stage 2 months from that time. For example, in order to be eligible for the Gold stage in October, you will need to meet the requirements for the Gold stage in August.
In addition, the 'Shinsei Family Plan' will be added to the preferential services for the Shinsei Platinum stage.
(Please confirm the details at a later date on our website .)
Q:
What are the conditions to upgrade to the Gold Stage?
A:
For example, a monthly average balance of the equivalent of 300,000JPY or more in your foreign currency savings account will make you eligible for the Gold Stage. We also plan to addGAICA Flex prepaid card (issued by Aplus)loads as a condition for the Gold Stage in the near future.

Click here for the details regarding the Shines Step Up Program

Step Up Program

  • This page has been prepared for the purpose of providing information on "Step Up Program", and not for the purpose of soliciting foreign currency deposits, structured deposits, investment trusts, insurance products, home mortgages, financial products trading, or financial products brokerage services.
  • The eligibility requirements, services, and service period, etc. of this program may be changed or discontinued without prior notice. (The services described here are available as of October 1, 2021.)
  • For more details, such as detailed terms and conditions, please check our Step Up Program brochures available in our branch or our website.
  • Some products eligible for this program entail the risk of loss of principal due to price fluctuations arising from movement of interest rates, share prices, and foreign exchange rates, etc. and due to cancellation (their principal amount may fall significantly below the amount invested, depending on market trends, etc.), carry the risk of issuer's credit, or charge fees and expenses specified by each product (the amount or maximum amount of fees and expenses by product and their total amount cannot be indicated in advance as they depend on the product purchased, the amount invested, the investment performance, and the period for which the customer holds the product). Before concluding the contract, please read "cautionary notes," "pre-contract documents," and "prospectus," etc. that are available at the branch counter and online and fully understand and acknowledge risks, fees, and expenses. Customers bear full responsibility for their investment decision.
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