Notice to Customers using the GoRemit Shinsei Overseas Remittance Service

In recent years, measures implemented to prevent money laundering and the supply of funds to terrorist organizations have become increasingly important in response to the increase of terrorism, etc. in the international society. In accordance with relevant laws and ordinances, we may contact customers to inquire as to the nature of a remittance and/or request submittal of evidential documentation showing the details of the transaction. If information provided is insufficient, remittances may experience delays during screening at Shinsei Bank or overseas banks, and may be rejected or subject to additional inquiries from overseas banks. In order to ensure that remittances can be processed smoothly, please ensure that your contact details registered with us are up to date. Please check the GoRemit website for details on how to update your registered details (https://www.shinseibank.com/english/goremit/).
Remittances may be rejected in the event of failure to cooperate with our inquiries, inability to contact customers, or as a result of information provided by customers.

We apologize for any inconvenience and appreciate your understanding.

[Flyer created by the National Bankers AssociationEFinancial Services Agency]

Important Notice to Customers

March, 2019