Service and Maintenance information
INDEX
Internet Banking [Shinsei PowerDirect]
■ Regular maintenance
Maintenance period | Unavailable service |
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Every Monday to Friday 11:50 p.m. - 0:05 a.m. Every Saturday and Sunday 11:50 p.m. - 5:00 a.m. However, the following specific dates are as follows. Sunday (if the next Monday is a national holiday or transfer holiday.) 11:50 p.m. - 6:00 a.m. New Year holidays or GW 12/31-1/3、5/2-5/5(※1)11:50 p.m. - 6:00 a.m. |
Transfers can be accepted, but not immediately, and will be handled during the day of the "transfer date" confirmed at the time of acceptance. |
The 2nd Sunday of every month from 0:30 a.m. to 6:00 a.m. the next day |
Online banking services, i.e. All services available on Shinsei PowerDirect and all its related apps. |
The last Sunday of every month from 0:30 a.m. to 6:00 a.m. the next day |
- 1 If 1/3 is Saturday or Sunday, it will be from 23:50 to 05:00 the next day, just like regular Saturday and Sunday
If 5/2-5/5 is Saturday, it will be from 23:50 to 05:00 the next day as usual Saturday - The scheduled maintenance time(s) may vary slightly.
ATM
■ Regular maintenance
Maintenance period | Unavailable service |
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The 2nd Sunday of every month from 3:00 a.m. to 4:00 a.m. the next day |
During the maintenance, Shinsei Bank cash cards are unavailable. - Seven Bank ATM(Shinsei Bank Lake and Smartcard loan Plus are also unavailable .) |
The last Sunday of every month from 3:00 a.m. to 4:00 a.m. the next day |
- The scheduled maintenance time(s) may vary slightly.
Call Center [Shinsei PowerCall]
■ Regular maintenance
Maintenance period | Unavailable service |
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The 2nd Sunday of every month from 0:30 a.m. to 6:00 a.m. the next day |
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The last Sunday of every month from 0:30 a.m. to 6:00 a.m. the next day |
- The scheduled maintenance time(s) may vary slightly.
GAICA Flex prepaid card
■ Regular maintenance
Maintenance period | Unavailable service |
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The 2nd Sunday of every month from 0:30 a.m. to 6:00 a.m. the next day |
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The last Sunday of every month from 0:30 a.m. to 6:00 a.m. the next day |
- The scheduled maintenance time(s) may vary slightly.
application
Maintenance period | Unavailable service |
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0:00 a.m. - 5:00 a.m. Sunday, May 15, 2022 |
During the maintenance period the following services shall not be available.
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