新生銀行

Service and Maintenance information

[System Suspension during the year-end and New Year holidays] All online and call center services incl. ATM services will be unavailable from Dec. 29, 2018 to Jan. 3, 2019.

INDEX

Internet Banking [Shinsei PowerDirect]

Maintenance period Unavailable service
0:00 a.m. Saturday December 29, 2018 - 0:00 a.m. Thursday January 3, 2019
  • During maintenance, 'Nameback Service' through PowerDirect will be unavailable.
  • The scheduled maintenance time(s) may vary slightly.

■ Regular maintenance

Maintenance period Unavailable service
The 3rd Sunday of every month from 11:59 p.m. to 6:00 a.m. the next day

During maintenance, any transactions related to 'Investment Trust' through PowerDirect will be unavailable.
The last day of every month from 11:55 p.m. to 0:05 a.m. the next day
  • The scheduled maintenance time(s) may vary slightly.

ATM

Maintenance period Unavailable service
3:00 a.m. - 4:00 a.m. Sunday December 16, 2018

There is a possibility the following ATM service cannot be used 10 minutes at the most.

  • Japan Post Bank ATMs
0:00 a.m. Saturday December 29, 2018 - 0:00 a.m. Thursday January 3, 2019
  • Japan Post Bank ATMs
  • Seven Bank ATMs
  • LAWSON ATMs
  • Enet ATMs
  • AEON Bank ATMs
  • J-Debit Service
  • View
  • MICS alliance ATM
  • PatSat ATM
  • The scheduled maintenance time(s) may vary slightly.
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